How it Works

These How it Works were last updated on Thu, 13 Dec 2018

Q:
What is LandMiles and how can we get more point from LandMiles App.
A:
Please visit the YouTube link. You will get to know more about LandMiles
Introduction to LandMiles
Q:
Is that LandMiles app is design for walking only.
A:
You can use LandMiles app when you are jogging, driving, cycling, walking and etc. Please visit the YouTube link for better understanding.
Introduction to LandMiles
Q:
Can we get LandMiles point by just walking inside the house or indoor.
A:
No, LandMiles app need GPS and internet access to services, so it is designed for outdoor journey.
Q:
I switch on LandMiles for whole day, why I still not getting my LandMiles point.
A:
For your information, there are very high possibility your LandMiles app been killed (app services) by your mobile services. This is the default services in every mobile phone. It will kill off that app which is not active for long. (Mostly users are not aware when kill app is happened)
Q:
My Waze app is moving but LandMiles app is not moving.
A:
Cannot compare LandMiles with Waze services. LandMiles app will need some time to collect and calculate your distance so it will not respond on spot. Wave is providing guide services so it is designed to respond on spot but LandMiles is not in that design.
Q:
LandMiles app is not stable and prompt me some errors.
A:
We need to keep improving our system. Your feedback is important to us.
Q:
What is the best practice to use LandMiles.
A:
We encourage users to active your LandMiles app before your outdoor journey and turn it off when you are not using it.
Q:
My journey bar is increasing but I still not getting any point.
A:
Sometime this happened is caused by the mobile phone signal effected, so no point will be allocated.